Finance
Disconnected ledgers and manual consolidation slow down reporting and control.
Microsoft business applications consultancy
Connect Your Business. Transform Your Operations.
Dynamics Generation helps organizations plan, implement, integrate and optimize Microsoft Dynamics 365 ERP and CRM, Power Platform, Azure, Microsoft 365 and AI solutions. From discovery and solution architecture through deployment and managed services, we align technology with real operational priorities.
ERP & CRM
Power Platform & AI
Azure & Microsoft 365
The Microsoft business applications we work with
Business CentralFinanceSupply Chain ManagementProject OperationsHuman ResourcesCommerceSalesCustomer ServiceField ServiceCustomer InsightsContact CenterPower PlatformPower BIPower AppsPower AutomateCopilot Studio & AI AgentsMicrosoft AzureMicrosoft 365Business CentralFinanceSupply Chain ManagementProject OperationsHuman ResourcesCommerceSalesCustomer ServiceField ServiceCustomer InsightsContact CenterPower PlatformPower BIPower AppsPower AutomateCopilot Studio & AI AgentsMicrosoft AzureMicrosoft 365
Why it matters
Disconnected tools make growth harder to manage
When finance, operations, customer engagement and reporting work across disconnected tools, growth becomes harder to manage. DG helps create a more connected technology environment with practical delivery planning and ongoing support.
Operations
Inventory, purchasing and production data held in separate tools is hard to plan with.
Customer engagement
Sales and service teams lack one shared, up-to-date view of the customer.
Reporting
Leaders wait on spreadsheets instead of trusted, connected business data.
Solutions
Connected Microsoft solutions across your business
From back-office operations to customer engagement, analytics, automation and cloud.
Dynamics 365 ERP
Business Central, Finance, Supply Chain Management, Project Operations, Commerce and Human Resources.
Dynamics 365 CRM
Sales, Customer Service, Field Service, Customer Insights and Contact Center.
Power Platform
Power BI, Power Apps and Power Automate for analytics, low-code apps and automation.
Copilot Studio & AI
Responsible, governed AI agents and Copilot use cases, piloted before scaling.
Azure & Microsoft 365
Cloud foundations, integration services, productivity and collaboration.
Not sure where to start?
Compare options with a guided ERP & CRM readiness assessment.
Start here →Services
From strategy to go-live — and beyond
Consulting, delivery and support across the full business applications lifecycle.
Consulting & AdvisoryMake Technology Decisions with a Clear Business CaseSolution ArchitectureDesign Connected Solutions Before You BuildImplementation & DeploymentDeliver ERP and CRM with Structured ExecutionCustomization & DevelopmentExtend Business Applications Where It Adds ValueIntegration, API & EDIConnect Applications and Reduce Manual Data MovementMigration & UpgradesMove Forward from Legacy Applications with ConfidenceTesting, Training & AdoptionPrepare People and Processes for Go-LiveSupport & Managed ServicesKeep Business Applications Reliable and Relevant
How we deliver
Six stages, one accountable approach
Our approach follows six stages: discover, assess, design, build, validate and support. We identify operational needs, determine where standard product features fit, address justified gaps and support adoption after go-live.
- 01
Discover
Understand business priorities, current systems and the people involved.
- 02
Assess
Determine where standard product capabilities fit and where gaps exist.
- 03
Design
Define the solution architecture, integrations and a phased roadmap.
- 04
Build
Configure, extend, integrate and migrate according to the agreed scope.
- 05
Validate
Test processes, data and integrations, and prepare users for go-live.
- 06
Support
Stabilize, support adoption and continue improving after go-live.
Capabilities & scope
Everything you need, under one roof
One partner across ERP, CRM, automation, cloud and the full consulting lifecycle — with flexible engagement models.
- ERP: Business Central, Finance, Supply Chain Management, Project Operations, Commerce and Human Resources.
- CRM: Sales, Customer Service, Field Service, Customer Insights and Contact Center.
- Power Platform: Power BI, Power Apps, Power Automate and Copilot Studio.
- Cloud and productivity: Microsoft Azure and Microsoft 365.
- Consulting lifecycle: assessment, architecture, implementation, customization, migration, integration, training and support.
- Flexible engagement: managed services and specialist resource augmentation.
Industries
Business applications for industry-specific operations
ManufacturingTrading & DistributionRetail & E-commerceProfessional ServicesFood & BeverageAutomotive & FleetFinancial ServicesPublic Sector
Explore industries →
ERP & CRM Readiness Assessment
Request a Readiness Assessment →
Plan your next ERP or CRM decision with greater clarity
A disciplined assessment helps surface process gaps, data issues, integration dependencies, governance needs and adoption risks before they become delivery problems.
FAQ
Frequently asked questions
Where should an ERP or CRM project begin? +
Start with process discovery, current-system review, requirements and business objectives.
Can DG help with existing implementations? +
Yes. DG offers enhancement, integration, migration and support services; the exact scope is assessed for each environment.
Next step
Book a Consultation
Tell us about your business priorities, current systems and intended outcomes. Our team can discuss a suitable next step.